SERVICE PROVIDER QUALITY ASSURANCE AGREEMENT
The goal of KENTUCKY LEGAL AID is to provide the best possible services. The persons involved in providing you with legal assistance, ombudsman services, elder abuse and benefits counseling programs want to make every effort to provide the services listed in your plan of care. To help us meet your needs, we value your advice. If at any time you have a problem, concern, question or want to make a comment on the services that you receive, you should contact the Program Director/Coordinator or if you prefer, the Agency Executive, SCOTT CROCKER or the Director of the Barren River Area Development District Area Agency on Aging as named below.
Executive Director
Executive Director |
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Area Agency on Aging Director |
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Scott Crocker |
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Debbie McCarty |
Name of Director |
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Name of AAA Director |
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520 East Main Street |
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P O Box 90005 |
P O Box 1776 |
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Bowling Green, KY 42102-9005 |
Bowling Green, KY 42102-1776 |
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270.781.2381 |
270.782.1924 |
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800.598.2381 |
800.782.1924 |
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270.842.0768 fax |
270.782.1993 fax |
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Every effort will be made to protect your privacy and confidentiality while solving any problems or concerns.
If for some reason your problems cannot be resolved at the local level, you may contact the Cabinet for Health and Family Services, Office of Aging Services. Call or write:
Cabinet for Health and Family Services |
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Office of State Ombudsman |
Division of Aging Services |
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CHR Building - 1st Floor East |
275 East Main Street |
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275 East Main Street |
Frankfort, Kentucky 40621 |
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Frankfort, Kentucky 40621 |
502.564.6930 |
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502.564.6930 |
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800.372.2973 |