Kentucky Legal Aid (KLA) provides free civil legal services for low income residents of western and south-central Kentucky .  We do not do any criminal cases.  If you want to apply for legal services, you should call the KLA Intake Office at 1-866-452-9243 (toll free) or 270-782-5740 (local call for Warren County, Kentucky).  You can call the intake line from 9:00 a.m. to 6:00 p.m. Monday through Thursday (Central Time Zone).

Si usted necesita ayuda en español por favor llama número 1-800-782-1924 extensión 8823 o 8893.

What to expect:

Eligibility for assistance through KLA depends on your income and assets and the type of problem you have.  So, you will be asked questions about your income and the type of problem you need help with in order to determine if you are eligible for legal services. The KLA intake staff may refer you to the appropriate KLA office or to another agency for further assistance.  When referrals are made, our staff tries to make the best referral possible.  However, we cannot guarantee that the agency or program you are referred to will be able to represent you.

When you call you will need to have income and asset information for everyone in your household.  The general income limit to be eligible for a full range of services is 125% of the Federal poverty level, which changes every year in April. There are also asset limits (money in bank accounts, property, etc.).  Some grants allow us to represent clients outside these financial limitations (examples include Housing Counseling services, and some services for clients age 60 and over). The problem you have must be within the list of problems with which we can help.

To make sure that there is no conflict of interest, our staff will ask you for information about the person, business or agency with whom you are having a problem.

You should not call the intake line on behalf of another person.  If you are calling on behalf of another person, spouse, or family member, we will determine whether we can speak with you or whether we need to speak directly with the person on whose behalf you are calling.

KLA does not charge a fee for attorney's services to eligible clients whose cases are accepted. Clients may be asked to pay expenses such as court filing fees, service fees, and charges for obtaining medical and other records from providers.  

Due to limited resources, we are unable to accept everyone’s case.  However if your case is accepted, there are different levels of assistance you may receive: Counsel and Advice, some Brief Assistance, or more Extended Representation. KLA will do our very best to see that you get all the help that is available to you.

How to Appeal:

We at KLA strive to provide quality assistance to as many clients as possible, in accordance with established program priorities and eligibility guidelines. If you feel your request for legal assistance has been denied improperly, or if you are dissatisfied with the assistance provided, you may call our Associate Director at 1-800-782-1924 ext. 8884 to discuss your complaint.